Scott the manager chuckled when I asked for a refund and said that he would not give me one and insisted that there must be something else wrong with my car if it is still squeaking. But there is nothing wrong with my car but the service they provided. He asked me to leave my car overnight or on Monday but I refused because they do not know how to work on a car and I refuse for them to do any more work on my car and mess it up more.
He gave me the corporate office number and I have called and I am able to get more help with the corporate office than with this store. Beware of this location, they do not know what they are doing and will rip you off. Did not give me my wheel rim key after service. I checked when I got home and noticed it missing. I called service center and they said they forgot to give to me. I had to go back the next day to pick it up - Service adviser did not offer to send someone to my home to drop off only live 4 miles away.
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Good thing I did not get a flat - Wouldn't be able to change flat without it. I walked into the location around pm. There was no one inside. He then walked in about pm after me. About pm a young guy came through the side door. I said, "Hi I wanted to find out about purchasing new tires for my truck. So this man walked in about pm no words nothing.
I said, "Hi I wanted to know about purchasing tires for my truck. I'm like, "Wait huh. I mean I know a lot about quality customer servicing and this right here I don't need. Mavis I will not support your establishment. I was not not begging Mavis Tires anything.
I was merely trying to find out about purchasing tires. I know nothing will come out of this because that's how America is. The hate is real. I reported the theft of credit cards from my glove compartment to the police but all employees denied it. After a thorough investigation nothing was resolved. By the way, my glove box was locked when I brought the car in for service. Original: I purchased two tires and had them mounted while I waited. My fault for thinking they would be safe in my locked glove box. Unfortunately the key was with my ignition key on my key ring in the ignition.
I did not know they were missing for over a week and when I went to get them, they were gone. Nobody else uses my car and I left it no place other than my garage over the next week. No use going back to the tire store where they were stolen because I have no proof. I have filed a police report with the police in the town where the store is located, Whitehall, PA and they will investigate.
I'm hoping there may have been surveillance cameras working at the time my vehicle was being worked on. About a month ago, I used the internet and selected tires for a car I gave to my son. I communicated the date and time along with the desired tires that we chose for the Mazda. The tires we ordered were not in the shop when my son arrived. Now we have installed tires and have to scramble to find alternative means to pay for this?
I would strongly suggest that you find a different organization to do this kind of business with if you are in the market for tires. The Manager at this location was less than helpful in clearing up this matter. Went for an oil change at the East Rutherford location. While changing oil they told me my struts were leaking oil and I should replace all 4. I told them I wanted a second opinion. I went to a local mechanic who told me there was nothing leaking and wrong with my car.
Needless to say I will never be going back there!! Paid almost They destroyed my rims. Said my truck is 20 years old. What does my rims have to do with the age of my rims. They are from Said they talked to corporate. Found out they never did. Still waiting to hear from them. Never call you back. Have to call them always. Get the same answer.
They need to do something to remedy this before I take it to the next step. I guess I have to give them a star just to say this but in my opinion they don't really deserve one.
Tires Englewood NJ | ETD Discount Tire - Englewood
Totally disgusted with this location. Had an appointment to drop off car when they open at 8am.
Employees hanging in parking lot were not courteous when questioned about not opening. Went to a competitor of Mavis and was treated like royalty. I am extremely unsatisfied with the service I have received at Mavis discount tires in Jackson New Jersey. I took in my Subaru Impreza to Mavis because the location is very close to my residence and my heat was working on and off.
It would blow cool and sometimes hot air and then when I was driving to work I noticed my thermostat went all the way up to the H so it was starting to overheat. I had basically no coolant left in my car so we added coolant to it. When they were finished with my car I picked it up and then later on that da. I took the car back the following morning and they told me it could be either the head gasket or I might just need a tuneup and new coils because cylinder three was misfiring.
The mechanic said well if it is the head gasket then I might as well just start looking for another car. They have to contact the regional manager first and then regional manager would get back to me. I had my vehicle towed to the Basking Ridge, NJ location with a small puncture hole. Upon driving my car home about 5 miles away I noticed the tire pressure light illuminated. I wasn't overly alarmed I figured it would reset, fast forward to the next morning: The light is still illuminated and when I drive it on the highway the DSC light illuminates dynamic stability control and my vehicle starts to decelerate.
I basically have no control. I call Mavis and tell them my issue and was told by Allan to bring my vehicle in. After reading a bit more information I find out that the cause of the DSC light is because thinks I am in an off-road situation and it cuts off power to the engine and the car doesn't accelerate i.
I call the Mavis location express my concern they suggest that I have my car towed to a different location. I oblige only for them to tell me that they are getting a code for the rear left tire. That is the tire that they replaced! Might I add no lights were illuminated prior to me towing my car there yet they tell me they are not responsible. I then refer back to a conversation and my receipt saying that my car was fine upon them getting it. I then say to the manager Derrick, "You guys are a professional business correct? We all know the answer to that question is yes because they would have wanted me to have it repaired there.
Well that question stumped Derrick because the light were in fact not on before they worked on it. Derrick then told me he would speak to the district manager. I then called Mr. Mavis and myself all agree that the rear left wheel is what's causing this issue but they refuse to take ownership of it, they would like me to believe that this is coincidence that the tire that they changed is also the same tire that's going the error message. Now, here we are one hour and 45 minutes before closing time and I still have not heard back from anyone at Mavis.
Shame on Mavis Tire! I will be contacting the BBB and perhaps an attorney. I said OK to have it done. The following week he called me and stated the part is in. The day I was bringing the car to Mavis I had to go to the local Toyota dealership for a airbag recall. I had the dealership look at the muffler also. When the dealership call me with the price they told me the muffler is ok and that it was a gasket.
A lot different from what Mavis told me. Within a year with Mavis this is the second time Mavis has mess up. Last July with my Forrester they messed up the alignment which was first done in May of By July I noticed my tires on the Forrester were wearing out. At first that same Mavis store said I didn't have a alignment done by them in May. Per their records it was done in December I keep all my receipts for work done on my car which shows it was done in May They backed down.
They did the alignment for free and gave me half off on two tires. I have been going to this store for a while. I even have my kids go there.
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I am seriously thinking about not going back and spreading word to friends and family. I work for one of the biggest employers in central New York. State Department of Corrections. Had a bad wheel bearing on driver's side front. Only bearing not hub assembly. The gentleman told me they had a hard time locating the part. They had ordered 2 of them. They were wrong.
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So one of the guys went to AutoZone in Johnstown and they found the bearing.??? I have a Honda Civic LX. They had to go to a Honda Civic GX which is great they found it. Not even sure that's legal. Frustrated and angry.
I have a Cadillac ATS with 17, miles. Went to get inspection. They failed because they said tires were no good. I purchased warranty on tires because they are run-flats and expensive. They have no clue. Ripped off. Never going back. Twice in two weeks. Sent my wife to buy tires. Got billed for Extended warranty. Best they could tell me was they were going to review the tapes to see if my wife said she did not want extended tire warranty.
My wife does not lie. You have insulted me and my wife!
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I guess you just add on the BS junk and see if anyone notices. They bought out Kauffman here in Ga. Founded in as a bicycle tire shop, Mavis now has over service centers. Beat any price: Mavis offers to beat any price from another company for the same tire. This includes shipping and installation costs. Online tire pricing: There is an online pricing tool on the company's home page.
Customers can shop by vehicle or tire size. Full-service shop: In addition to selling and installing tires, many Mavis shops provide auto service. This can be convenient for consumers needing several jobs done at once. Online reservations: An appointment can be made anytime online using the company website. Best for: Light truck and SUV drivers, winter, run-flats passenger vehicle drivers and off-road drivers. Lauren Fix, also called The Car Coach, is an automotive and auto finance expert.
She is a regular guest on major news and morning shows, discussing the latest updates on cars and car financing that will help drivers make smart decisions when buying, maintaining and financing cars. Join our community to stay up-to-date with the latest reviews, recall notices, and brand recommendations.
To see why, sign up below! It's that easy Get a Free Quote. Sort: Top reviews. Top reviews. Most helpful. Filter by: Any. This review is featured by Mavis Discount Tires. Page 1 Reviews 1 - Original review: June 7, When anything is wrong with our car, we take it over to Mavis Discount Tires. Not sure how to choose? Thank you, you have successfully subscribed to our newsletter!
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Enjoy reading our tips and recommendations. Original review: Jan. Original review: Oct. Original review: July 10, I've been a customer of Mavis Tire for a long time now and my experiences with them have been very good. Original review: July 2, I heard from a friend who has gone to Mavis a few times that the manager was a good guy so I figured I would give it a shot. We require contact information to ensure our reviewers are real.
We use intelligent software that helps us maintain the integrity of reviews. Our moderators read all reviews to verify quality and helpfulness. Original review: June 20, Mavis is conveniently located right around a block from my house. Original review: June 19, In the fall of I hit a pothole that resulted in a broken rim. Original review: June 18, Upon calling Mavis about the size of tires I needed, they said they had them in stock and could get me in within an hour.
Original review: June 18, I've been going to Mavis for 20 years. Original review: June 14, I bought my tires from Mavis and I would never go back!! Original review: May 15, My Continental extreme grip tire blew out on a Saturday morning. Original review: May 13, I purchased four new tires and when I got home I noticed they did not install new valve stems - they reused the old ones.
Original review: May 13, My son got his car inspected there in March Original review: May 11, Went for brake services in Feb and after leaving my brakes continued to squeak. Original review: April 30, Did not give me my wheel rim key after service. Original review: April 21, About a month ago, I used the internet and selected tires for a car I gave to my son.
Original review: April 18, Went for an oil change at the East Rutherford location. Original review: April 18, Paid almost Original review: April 16, Totally disgusted with this location. Original review: April 12, I am extremely unsatisfied with the service I have received at Mavis discount tires in Jackson New Jersey. Original review: March 24, Had a bad wheel bearing on driver's side front. Wheel Alignment Coupon. Dancing With the Stars Winner Revealed: Georgia residents save money deals on ladies purses with our sts tire coupons firestone tire deals, and coupons for tires.
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